A redesigned reception area now includes a booking-in and waiting zone, a sales desk and a parts counter, all intended to reflect the brand’s premium positioning. Drivers waiting on site have access to a lounge with vending machines, mobile charging points and digital television.
Jason Moore, head of MAN Truck & Bus customer service management, said: “This investment demonstrates our commitment to providing our valued customers with a modern and customer-centric approach. It is supported by the highest levels of service and support.
“MAN Avonmouth is a key location in our network. It’s close to the M4-M5 crossroad, two of the country’s busiest motorways, and next to Bristol, the second largest city in Southern England after London.
“Whether you have one MAN vehicle or a fleet of 100, you can rely on the Avonmouth team for fast, efficient, friendly service. This improvement is just the start of many exciting and significant investments in the MAN Truck & Bus dealer network.”
The site employs 34 staff, including 19 technicians with a combined 150 years of experience and provides 24/7 roadside assistance as well as expertise in MOT preparation, diagnostics, and engine and gearbox repairs.
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