Alert over new AA scam messages

For example, it has introduced so called Brand Indicators for Message Identification (BIMI), so that consumers seeing adverts through their email accounts know a real advert from a fake oneThe AA’s own IT security team regularly reports fake websites which pretend to be the real thing and provides advice to consumers on how to keep their data safe online.

Darren Desmond, the AA’s chief information security officer, said: “The saying goes ‘imitation is the sincerest form of flattery’, but in this case it’s an awful impression.Our job is to help keep your show on the road, which is why we want to spread the message and help customers spot this shocking scam.

“We continue to invest in the best security systems to safeguard our customers and their data, which is why most emails pretending to be from us will end up in your spam folder. Emails from us will have the domain name ‘theaa.com’.”

Desmond continued: “We urge people to report every scam email they receive, but if they accidently open one then running antivirus software on their device, patching operating systems and applications, and Using Multi Factor Authentication (or MFA as it’s widely known), typically through an app, are great ways to reduce the risk.

“If personal or financial details have been compromised, then people should contact the police or report via the Action Fraud Police website.”

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